FAQ

A premium London streetwear label for people who get it — limited drops, elevated staples, mindset-first.

Worldwide from the UK.

UK: 3–5 working days
EU: 3–7 working days
Rest of World: 5–10 working days

Please note: times are estimated. Depending on order volume, peak season, or customs, dispatch and delivery may take longer

14-day returns in original condition; exchanges subject to stock.

The CTRL/CRAVE collection (our first release) is entirely unisex. Future collections may include both unisex and gender-specific fits — check each product page for details.

Follow @samenesss and join our mailing list for drop alerts and early access.

• In-stock orders: Processed within 1–7 working days, depending on current order volume
• Pre-order: Dispatch within the timeframe stated on the product page (typically 3–6 weeks)
  Delivery Estimates
  

• UK: 3–5 working days (tracked)
• EU: 3–7 working days
• Rest of World: 5–10 working days
  
  Delays may occur depending on order volume, courier networks, or customs clearance

We can’t modify items once placed, but we’ll try to update addresses before dispatch. Contact us ASAP with your order number.

You’ll receive a tracking link by email/SMS once your order ships.
Please note: delivery may be delayed depending on courier schedules or high order volume.

14 days from delivery for unworn, unwashed items with tags and original packaging

Refunds go to the original payment method within 5–10 working days of inspection.

Exchanges are available worldwide and depend on stock.

All pieces from the CTRL/CRAVE collection are unisex. You can check the size chart on each product page and model notes for guidance

Some later drops may vary in fit. Always check the size guide on the product page.

Each product page includes a size chart and model notes. DM @samenesss for quick fit help.

When it’s gone, it’s gone. Some core styles may restock depending on demand.

Pre-orders reserve your size. Your card is charged at checkout. Estimated dispatch windows are on the product page.
Delays may occur depending on order volume or production timelines.

Email/SMS subscribers get first dibs and access to secret colourways